Remote Computer Repair

Call Urgeeks at 1-800 944 5413 or 240 247 7923

 

 

 

Get the best remote computer repair support service at a reasonable price. Our work is 100% Guaranteed! We provide 30 days guarantee for your computer getting repaired online remotely for a flat fee. “If We Can’t Fix It – You Don’t Pay”. Our friendly technicians will remotely support your Windows Computer and Mac computer either desktop or Laptops.

Already have your session id?

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to start remote session

 

Emergency !!!!! If you need urgent or immediate computer repair support, we are here to provide that support remotely. This remote service is provided via, by means of chat-based support sessions and accessing your computer remotely through a secure, private connection. This would help you understand your computer issues while you watch and without leaving the comfort of your home. 9 times out of 10 we can fix it remotely! We are expert in providing remote computer support and we connect to your computer remotely to attend to your computer issues/problems. So before you pack your PC or Laptop and drive it down to a local shop for 4 or 5 days give us a try. 

Our goal is to provide best remote computer repair services at most affordable price. We will work diligently to make sure that you are satisfied with our computer repair services and your computer is functioning as it should be.  You can count on us to both meet and exceed your every expectation at a reasonable cost.

We work on Windows 7, 8,8.1 10 and Apple Macs. Below is just a small sample of what we can help you with but not limited to

  • Spyware/Malware/Virus removal.
  • Speed up slow computer
  • Printer or Printer wifi setup/support
  • Email help and support
  • Changing computer settings and display 
  • Password changes
  • Facebook and social media settings
  • Internet browser preferences
  • Data Backup
  • Browser Hijack
  • Deep PC cleanup
  • Deleting old restore points

 

  • Optimize startup to speed boot process
  • Hard drive defragmentation for optimal performance.
  • Optimize browser by removing unwanted extensions
  • Check for scheduled task that might be slowing down PC
  • Removing unwanted programs for better performance

Training

  • Learning how to use your computer either
  • Learning how use Microsoft Office tools such as Word, Excel, Power Point etc.
  • Download picture from your camera, want to learn how to crop that photo?
  • How about how to import those MP3s into your portable media player?
  • How to do backup of your data in the mobile device

Remote Support Guarantee

If we are unable to solve your problem remotely because physical on-site assistance is needed, your remote session is on us. That’s right, FREE! All of your minutes are waived and you are not charged anything for our time. 

Why Urgeeks for remote service?

 


 Urgeeks is a local small business located in Montgomery County. MD. 

 


Our pricing is transparent with a flat time-based rate.

 


We are a certified and insured service provider.

 


Our technicians and employees provide quick, friendly service so you can be back up and running faster.

FAQ

How does it work?

You will download a small utility from our website that allows us to control your computer remotely. Or we will email a link to download the utility You can watch as a tech fixes your computer problems right before your eyes. 

 

 

Is it safe?

The Remote Support utility uses full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This technology is based on the same standards as https/SSL and is considered completely safe by today’s standards.

What about my privacy?

The remote control can ONLY be initiated from the customers computer once you agree. As soon as the session is terminated there is no way a tech can access your computer unless you relaunch the utility, and give the tech your software generated ID.

What do I need to do?

All you need to get started is a Windows PC or a Mac with an internet connection (DSL or Cable).

 

 

How can I know that a remote service provider is legitimate?

We will only call after you have contacted us to set up a remote support session. Urgeeks will never contact you first to initiate a remote session.

If you are contacted by phone by someone who claims that your computer is infected, hang up immediately. Scammers call and pretend to be from legitimate companies who have found issues with your computer.

Legitimate service providers will never claim to know what issues your computer is having without looking. Scammers often create a sense of panic by telling you that your computer is infected with viruses or needs updating, allowing them to potentially damage your computer or commit identity theft.

Legitimate service providers will let you see everything they are doing on your computer. We will not do anything that you can’t see on your screen.

If you are contacted by a scammer or see a pop-up on the internet prompting you to call a 1-800 phone number, do not call or speak to them.

Don’t let scammers put you in a state of panic. They do not know that there is an issue with your computer. If you suspect something is wrong (it’s running extremely slow or suddenly freezing, or pop-ups are not going away after a restart) call us at 240 247 7923. We can scan your computer for viruses and malicious software.

Help! I may have let a scammer into my computer.

If you think a scammer may have gained access into your computer, don’t panic. If you gave them your credit card information, contact your bank or the credit card company to cancel your card and stop payment. If the scam number tries to call you again, simply ignore the call.

Then, contact the tech experts at Nerds on Call by phone or chat. We can perform a scan at one of our locations, on-site, or even via remote access to check for any suspicious activity or programs on your computer and remove any harmful traces left behind and secure you as an added precaution against future attacks.

 

 

Request Remote Service

$149.00 per service call limited to 2 hours max

Beware of Scammers.

The scammer will phone you and pretend to be a staff member from a large telecommunications or computer company, such as Microsoft. Alternatively they may claim to be from a technical support service provider.

They will tell you that your computer has been sending error messages or that it has a virus. They may mention problems with your internet connection or your phone line and say this has affected your computer’s recent performance. They may claim that your broadband connection has been hacked.

The caller will request remote access to your computer to ‘find out what the problem is’. The scammer may try to talk you into buying unnecessary software or a service to ‘fix’ the computer, or they may ask you for your personal details and your bank or credit card details.

The scammer may initially sound professional and knowledgeable—however they will be very persistent and may become abusive if you don’t do what they ask.

You don’t have to be a Microsoft customer to be called by these scammers. You don’t even have to own a computer!

 

Warning signs

You receive a phone call out of the blue and the caller claims to be from a large telecommunications or computer company, or a technical support service provider. 

They tell you that your computer is experiencing technical problems and they need remote access to sort out the problem. 

They ask you to buy software or sign up to a service to fix the computer.

They ask for your personal details and your bank or credit card details. 

The caller is very persistent and may become abusive.

 

 

Protect yourself

Never give an unsolicited caller remote access to your computer.

Never give your personal, credit card or online account details over the phone unless you made the call and the phone number came from a trusted source.

If you receive a phone call out of the blue about your computer and remote access is requested – hang up – even if they mention a well-known company such as Microsoft. Microsoft does not request credit card details over the phone to fix computer or telephone problems, and is not affiliated with any companies that do.

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